The asshole survival guide : how to deal with people who treat you like dirt
AUTHOR : Sutton, Robert I.
CALL NO : HD58.7 S967s 2017
IMPRINT : United Kingdom : Portfolio Penguin, c2017
Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30 to 40%, and research shows that rudeness spreads like a common cold. In The Asshole Survival Guide, Stanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole – based on research into groups from uncivil civil servants to French bus drivers, and 8,000 emails that he has received on asshole behaviour.
With expertise and humour, he provides a cogent and methodical game-plan to fight back. First, he sets out the asshole audit, to find out what kind of asshole needs dealing with, and asshole detection strategies. Then he reveals field-tested, sometimes surprising techniques, from asshole avoidance and asshole taxes, to mind-tricks and the art of love bombing. Finally, he explains the dangers of asshole blindness – when the problem might be yours truly.
Readers will learn how to handle assholes – in the workplace and beyond – once and for all!